Our privacy policy

Last updated: 14-09-2026

1. Identity of the Data Controller

This privacy policy ("Privacy Policy") governs the processing of your personal data as part of your use of our Website (the "Website") and the services associated with it (collectively referred to as the "Services"). This processing is carried out by Retrofit, located at Herestraat 49, 3000 Leuven, Belgium, in accordance with applicable legislation on the protection of personal data.
For privacy-related questions or requests, you can contact us at: catherine.hoofd@retrofitbio.com.

2. Who This Policy Applies To

By using our Website and/or our Services, you acknowledge that you have carefully read this Privacy Policy and that you unreservedly agree to it.

3. Data We Collect and Why

When you use our Website and/or Services, we may process personal data relating to you, including identification and contact information. This information is collected and processed to optimize your experience and the functionality of our Website, as well as to enable us to respond to and manage inquiries submitted through our contact form.

4. How Long We Keep Your Data (Retention)

Retrofit shall not use identification data longer than necessary for the purpose of processing and shall not store them for longer than necessary.

5. Who We Share Data With

We will not disclose or transfer your personal data to third parties in an identifiable form unless such disclosure is required by law, necessary for the provision of our Website and/or Services, or you have provided your explicit consent.

6. Data Shared with Service Providers — Their Obligations

We carefully select our third-party service providers and processors and take appropriate measures to ensure that your personal data is handled securely and in accordance with applicable data protection laws.

7. Your Rights Under GDPR

You have the right to request access to all personal data that we process about you.

You have the right to request that any personal data about you that is incorrect or inaccurate be corrected free of charge.

You have the right to withdraw your previously given consent to the processing of your personal data. You can withdraw your consent at any time by sending an e-mail to Catherine.hoofd@retrofitbio.com.

You have the right to request that personal data relating to you be deleted if it is no longer necessary in view of the purposes set out in this Privacy Policy or if you withdraw your consent to its processing. However, you should note that a deletion request will be assessed by us in the light of legal or regulatory obligations or administrative or judicial orders which may prevent us from deleting the personal data in question.In lieu of deletion, you may also request that we restrict the processing of your personal data if (a) you dispute the accuracy of that data, (b) the processing is unlawful or (c) the data is no longer necessary for the stated purposes, but you need it to defend yourself in legal proceedings.

You have the right to oppose the processing of personal data if you can demonstrate that there are serious and legitimate reasons relating to special circumstances that justify such an opposition. However, if the intended processing is classified as direct marketing, you have the right to object to such processing free of charge and without justification.

If your personal data is processed on the basis of consent or on the basis of a contract and the processing is carried out by automated means, you have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format and, if technically possible, you have the right to transfer this data directly to another service provider. The technical feasibility of this is exclusively assessed by us.

If you wish to make a request to exercise one or more of the above rights, please send an e-mail to catherine.hoofd@retrofitbio.com. This request must clearly state which right you wish to exercise and why. It must also be dated and signed, and be accompanied by a digitally scanned copy of your valid identity card proving your identity. We will immediately inform you of the receipt of such a request. If the request proves to be well-founded, we will comply with it as soon as reasonably possible and no later than thirty (30) days after receipt of the request.If, in exercising your rights or processing your access requests, we find that they are manifestly made with the intention of causing inconvenience or damage to us, we reserve the right not to process them.

If you contact us to exercise your rights, we will respond within one month. Exceptionally, this may take longer, but in that case we will inform you within one month as to why this will take longer. Whether or not you can exercise your rights depends on the processing and the legal basis for processing.If you have a complaint about the processing of your personal data by us, you can always contact us via the e-mail address  catherine.hoofd@retrofitbio.com. If you are still dissatisfied with our response, you are free to lodge a complaint with the competent data protection authority. For more information, please visit https://www.gegevensbeschermingsautoriteit.be/burger.

8. Cookies

Please note that we may use so-called "cookies" or similar technology as part of the Website and/or the Services. Cookies are small text files placed on a device's hard drive containing certain information, sometimes including personal data.

9. Changes to This Policy

We reserve the right to modify the Privacy Policy from time to time in our sole discretion. Any such changes will be communicated through the Website.